Learning to support and guide others


A learning mentor supports the development of their learners’ knowledge, skills and behaviours, particularly in applying theoretical learning in practical work environments (and usually on a one-to-one, or small group, basis). They give practical, technical and/or pastoral support and guidance.

To embark on this apprenticeship you will need some experience of working in this field in order to guide and advise those who are less experienced and new to a work role.

This is a great next step in your career, designed to develop and grow your mentoring skills, whilst motivating, guiding and inspiring others.

No matter what accomplishments you achieve, somebody helped you.

– Althea Gibson –

  • The role of a learning and skills mentor

    The role is focused on developing mentor skills and knowledge in the workplace and covers

    • Advising, guiding and supervising learners
    • Communicating and collaborating effectively; using effective questioning, listening and assertiveness skills
    • Liaising with assessors, coaches and/or teachers to facilitate the formative and summative assessment of learners’ skills and knowledge
    • Identifying and referring issues relevant to learners’ progress and well-being, to education providers and/or workplace colleagues
    • Maintaining appropriate records for the learning programme, complying with quality, confidentiality and data protection requirements
    • Being vigilant in safeguarding learners and others in contact with them
    • Learning the procedures, legal requirements and moral obligations for effective mentoring.

    All apprentices will be entering professional employment in this popular industry; receiving a contract of employment and being paid in line with the Apprentice National Minimum Wage and current Government guidance.

  • Entry Requirements

    To apply for this apprenticeship you will;

    • Need to be of school leaver age.
    • As part of this apprenticeship, you will be supported to undertake maths, English and ICT Level 2 functional skills qualifications if you haven’t already achieved a GCSE grade 4-9, A*-C or a Level 2 Functional Skills qualification.
    • Must be able to create development plans and run sessions for individuals or groups of staff/mentees.
    • Have access to two staff/mentees that can be observed delivering training to during the End Point Assessment.
    • Have proven experience of working in the animal care industry.
    • Value equality, diversity and inclusion in the workplace.
    • Be motivated and have a strong desire to motivate others.

    If you are still in full-time education; school, college, university, on another apprenticeship, or just unsure of your suitability just contact our friendly team to discuss.

  • Teaching, learning and assessment

    Throughout your journey, you will learn the core apprenticeship components, taking part in monthly sessions with your Trainer-Coach, accessing different learning systems and spending time learning and enhancing skills, knowledge and behaviours whilst at work. If required you will also be supported to develop your maths and English, in preparation for your functional skills qualifications. You will then be assessed by a final end point assessment (EPA) for your overall apprenticeship.

    Every four months you will practice your tests and assessments in preparation for EPA. Your EPA consists of a knowledge test, observation at work and a professional discussion. These are all designed to prove competence in the workplace and you are fully supported in your preparation for this.

    All our Trainer-Coaches are experts in the animal care industry and will be on hand to support you throughout your apprenticeship. They will check your knowledge and understanding through a variety of methods including assignments, workbooks, tailored resources, and observations before agreeing with you and your employer that you are ready to take your final endpoint assessment.

  • What are the next steps in a career?

    There will be scope to move up the ladder, or across the disciplines, and Haddon Training can support each individual apprentice’s goals. We have a variety of progression routes available for our apprentices and each assigned Trainer-Coach will be there to help their apprentice decide on the next step that is right for them.

If you have the motivation to help others develop in the workplace, apply today or view our current vacancies here