Ofsted Outstanding 2010 - 2011

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MIS Manager

Full time
Based in Marlborough, Wiltshire.

Haddon Training has an exciting opportunity for an experienced MIS Manager to join the management team, based in Marlborough, Wiltshire. Haddon Training are a grade 1 ‘Outstanding’ Training Provider who delivers Apprenticeships and Traineeships in England and Apprenticeships in Wales.

The MIS Manager provides Haddon Training with high quality reliable learner data to support the team with management decision-making and provides its internal/external stakeholders with regular timely and accurate updates, statistical analysis and management reporting.

Core Duties:

  • To develop and lead a MIS department to provide the business with comprehensive, reliable, relevant and up-to-date information and reports.
  • To ensure that data and information required by all internal/external stakeholders, Funding Bodies, Awarding Organisations and OFSTED is accurately prepared, submitted and available on a timely basis.
  • Leading and Managing a central team, you will:
  • Contribute to the development and successful delivery of our strategic business plan, which supports Haddon Training’s mission, objectives and core values.
  • Lead on the recruitment and selection of new team members.
  • Lead and manage a MIS team, ensuring all have clearly defined objectives (KPI) measures.
  • Conduct monthly one-to-one performance review meetings and annual appraisals.
  • Lead on the training and development of new and existing team members.
  • Develop and embed service level agreements for the MIS team, constantly monitoring and reviewing the effectiveness.
  • Prepare for and chair monthly MIS team meetings.

Managing MIS, you will:

  • Maintain Haddon Training’s learner database (MAYTAS), ensuring all data is accurately inputted, held securely and meets all regulatory and statutory requirements.
  • Manage and deliver accurate and timely reports – scheduled and bespoke.
  • Thoroughly check monthly DSAT reports, clearing any noted actions.
  • Lead on internal quality & compliance audits; reviewing, developing and implementing robust internal processes.
  • Be responsible for external audits, the lead and main point of contact; Funding Auditors, SFA and Ofsted.
  • To work proactively with colleagues across the business taking the initiative to resolve issues as they arise and contribute to appropriate management meetings.
  • Attend and represent Haddon Training at funding, data and compliance conferences, seminars and meetings. Keeping up to date with funding changes and disseminating information across the business.
  • Manage user access rights to the learner database to ensure that all inputs are made by appropriately trained and authorised staff.
  • Maintain an error report/log and produce monthly reports for SMT. Achieve and maintain a zero error rating.
  • Consistently review and update all funding documentation, to ensure we remain compliant.
  • Prepare and submit timely monthly uploads to Funding Bodies.
  • To effectively track and manage learners on a break in learning and leavers.
  • Be aware of and comply with the health and safety legislation.
  • Demonstrate commitment and enthusiasm to promote the principle of equality and diversity in employment and service delivery:
  • Be familiar with and promote the Equality and Diversity Policy.
  • Be familiar with Safeguarding requirements as outlined in the Safeguarding Policy and comply with its requirements to safeguard and protect the welfare of children, young people and vulnerable adults.
  • Undertake such additional duties or projects as the COO or line manager may determine from time to time.

Skills, you will:

  • Have strong administrative experience, ideally gained within an educational environment, with a thorough understanding of MAYTAS.
  • Have an operational understanding of E-Portfolio (desirable).
  • Have experience of running accurate and timely reports.
  • Be converse with SFA funding rules, audit and compliance procedures and have absolute attention to detail.
  • Have proven experience of managing a team, demonstrating clear leadership qualities.
  • Have the ability to prioritise, plan and work to deadlines. 
  • Be a team player, with a ‘can do’ attitude and a good sense of humour.
  • Be able to work on your own initiative and maturity but also be a team player.
  • Have the ability to build a strong working relationship with colleagues, learners and employers; demonstrating outstanding communication and interpersonal skills.
  • To share our passion for outstanding customer service (Customer Charter)
  • To be aware of delicate and sensitive areas of confidentiality and ensure data protection at all times.
  • Absolute attention to detail.

Haddon Training is a growing and vibrant business. We invest in our team, offer training, regular CPD and career opportunities. This role attracts a highly competitive salary.

To apply, please email David Grant (COO); david.grant@haddontraining.co.uk


MIS Administrator

Full time 
Based in Head Office in Marlborough 

Haddon Training Ltd is an OFSTED Grade 1 ‘Outstanding’ Independent Training provider, based in Marlborough, Wiltshire. This year we are celebrating our 20th Anniversary (1997-2017).

We deliver Traineeships and Apprenticeships across three core sectors; Equine, Animal Care and Business Services.

Our operation is national, covering the length and breadth of England and Wales.

Haddon Training is a vibrant, successful and growing business. It is due to this growth that we are now seeking another Administrator to join our MIS team, based in Marlborough.

Essential Experience, Skills and Knowledge:


  • You will have strong administrative experience gained within an educational environment (Independent Training Provider or College), with an understanding of MAYTAS or similar operating system.
  • You will have good working knowledge of the SFA Funding rules (especially Apprenticeships), or at least be familiar with the rulings and have the ability to quickly learn updates and changes.
  • You will have the ability to prioritise, plan and work to deadlines.
  • You will have excellent interpersonal skills and be confident in dealing with external agencies on the telephone.
  • Accuracy of data entry is essential, so you will have an eye for detail and be use to auditing documentation, managing and closing errors.
  • To be able to work on own initiative and maturity but also able to work as a team player.
  • Ability to build a strong working relationship with colleagues, learners and employers; demonstrating outstanding communication and interpersonal skills.
  • To share our passion for outstanding customer service (Customer Charter).
  • To be aware of delicate and sensitive areas of confidentiality and ensure data protection at all times.


Our MIS team do a fantastic job and you will be joining a great team. In addition to a competitive salary, we will invest in you, your development and career.

To apply for this position, please email your CV and covering letter to David Grant on david.grant@haddontraining.co.uk .


An exciting opportunity has arisen to join our successful work based learning team in Wales.  We are happy to receive applications from individuals who are looking for full-time, part-time or flexible working hours.

Haddon Training Ltd is an established and highly respected work-based training provider, specialising in land-based, and notably Equine and Animal Care Apprenticeship provision.   Our Animal Care Team support Apprentices in a wide variety of settings, including; wildlife sanctuaries, zoos, pet shops, kennels, catteries and animal shelters.

As an Assessor (Trainer-Coach) you will work closely with the employer to support, teach, train and assess a caseload of up to 35 young people who are working towards a level 2 or level 3 work based Apprenticeship.  

You will be responsible for conducting monthly visits, completing formal assessments, delivering teaching & learning sessions and supporting Apprentices with theoretical knowledge, English and maths (Essential Skills).

We are happy to accept applications from:

  • Qualified and experienced Animal Care & Welfare Assessors who have experience of working for a Training Provider/College or;
  • Individuals that may not be Assessor qualified but who have a strong background within Animal Care & Welfare, with a desire and passion for teaching and training young people and adults who are working towards a Apprenticeship.  Training will be provided.

 You will be home-based and cover Wales.  A highly competitive salary is offered for this post. Full time roles also attract a company car. 

Essential background:

  • To hold a recognised level 3 (or above) qualification in Animal Care & Welfare.
  • To have at least 5 years’ experience working in industry.
  • To have a good level of English, maths and ICT.
  • To have the ability to encourage, inspire and motivate young people and adults.
  • Demonstrate outstanding communication skills.
  • To have the ability to effectively manage ones time.
  • To be comfortable driving as it is normal for Assessors to cover in excess of 15,000 miles per year.

For a detailed Job Description for this role, please contact David Grant: david.grant@haddontraining.co.uk

To apply, please submit your CV, together with a covering letter explaining why you feel you are suitable for this role to:   Closing date: 28th April 2017.


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